Insight & Research / Mortgages

We are pleased to announce the publication of the findings of the 2014 Mortgage Efficiency Survey.

This industry survey, now in its third year, enables lenders to benchmark their mortgage sales and originations systems and processes against the mortgage market as a whole, their peers and sector across a variety of key performance indicators.

The survey report provides insight to the mortgage market against a backdrop of a recovering mortgage market and the early impact of the FCA Mortgage Market Review (MMR). This year the survey includes ten lenders from across the lending spectrum, of high street banks and mutuals to small regional societies and challenger banks. A core group of participants have been in the survey for all three years, providing a consistent benchmark measurement.

In all the participants represent a 66% market share of gross lending equating to just under £120bn of mortgage loans.

Henry Woodcock, Principal Mortgage Consultant, discusses the main trends and findings from the 2014 Mortgage Efficiency Survey


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